Create a community within Phaver focused on resolving issues that aren't addressed in the help center. This would enable users to post questions or share advice, fostering a stronger community and reducing the support workload.
Thanks to this community, Phaver's team could have less work to do, also it will be easier to identify problems.
In my mind it could be good for everybody.
In this community everyone is allow to publish a problem or a question. I also think that it will help Phaver's users getting stronger and better together. People could also share tips.
By this way, this community will be very useful resource.
Thank you for reading this.
Please continue your work.